1

Technical support

24x7 helpline, first and second level diagnostics, incident management, escalation management, supplier follow ups, and reactive/proactive customer support
 
2

Engineering support & audits

Problem management, trend analysis, relationship management with supplier and customer premise equipment providers, and network optimization

3

Process services

Capacity analysis, network modeling, design and a rchitecture of core network, network audit, inventory managemnt, change management and release management
 

Business day

Support provided during YOUR business hours from our offices in California, Texas and India

24X7 Support

24×7 all you can eat buffet of full support. US based business day support and after hours support from our NOC

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Contact us: 512-800-2629 info@concordusapps.com © 2018 Concordus Applications. All rights reserved.

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